{"id":2134,"date":"2022-11-10T16:48:06","date_gmt":"2022-11-10T15:48:06","guid":{"rendered":"https:\/\/cyclingstuff.nl\/exchanges-returns-and-complaints\/"},"modified":"2023-09-07T08:43:24","modified_gmt":"2023-09-07T06:43:24","slug":"exchanges-returns-and-complaints","status":"publish","type":"page","link":"https:\/\/cyclingstuff.nl\/en\/exchanges-returns-and-complaints\/","title":{"rendered":"Exchanges, returns and complaints"},"content":{"rendered":"<div  class='flex_column av-py3zn-e81a1aa5860ba24f633650e9f578acf4 av_one_fifth  avia-builder-el-0  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div  '     ><\/div>\n<div  class='flex_column av-nj9g3-6105a871fdf637741dedaef494e37a2a av_three_fifth  avia-builder-el-1  el_after_av_one_fifth  el_before_av_one_fifth  flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lab8sxii-d4c43aef30fb2642170aef5cbdce794c\">\n#top .av-special-heading.av-lab8sxii-d4c43aef30fb2642170aef5cbdce794c{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-lab8sxii-d4c43aef30fb2642170aef5cbdce794c .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-lab8sxii-d4c43aef30fb2642170aef5cbdce794c .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-lab8sxii-d4c43aef30fb2642170aef5cbdce794c av-special-heading-h2  avia-builder-el-2  el_before_av_hr  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Exchanges, Returns and Complaints<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<div  class='hr av-drrwb-5080e0ac87b7b0be50fb3a8d559505e2 hr-default  avia-builder-el-3  el_after_av_heading  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-lab8vrct-54ad9306268b99e64c97f3e7b0ea3a28 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><div class=\"fusion-text fusion-text-7\">\n<h3><strong style=\"font-size: 20px;\">Address for returns:<\/strong><\/h3>\n<p>CYCLINGSTUFF<br \/>\nBalkbrug Oost 69a<br \/>\n\u2018S Hertogensbosch<\/p>\n<p><strong>PLEASE NOTE: If an order is returned without a name and order number, it cannot be processed.<\/strong><\/p>\n<p>If you wish to return a product, you must return the product to us yourself. Shipping costs will not be reimbursed. Please remember to include your information and order number. Upon return, the order will be credited within 14 business days.<\/p>\n<p>Only new items, without traces will be taken back.<strong> <\/strong><\/p>\n<h3><strong>Incorrect or defective article<\/strong><\/h3>\n<p>If an incorrect item is delivered, we will reimburse shipping in the form of a free return label. Please contact us about this.<\/p>\n<h3><strong>Complaints<\/strong><\/h3>\n<p>For complaints, please contact us by mail. Please describe your complaint clearly and, if applicable, attach pictures regarding the complaint. We will then respond no later than 48 hours. We kindly request that you include your phone number in the mail so that we can contact you by phone if necessary.<\/p>\n<\/div>\n<\/div><\/section><\/p><\/div><div  class='flex_column av-b8m9f-12f14205bffc270d9a40a6f03c765d8c av_one_fifth  avia-builder-el-5  el_after_av_three_fifth  avia-builder-el-last  flex_column_div  '     ><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2134","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Exchanges, returns and complaints - Cyclingstuff<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cyclingstuff.nl\/en\/exchanges-returns-and-complaints\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Exchanges, returns and complaints - 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